Archive for the 'Project Management' Category
Effective communication is key to the success of an IT project. Communication barriers can cause serious problems for outsourcers and should be addressed at the beginning of the outsourcing relationship. Communication encompasses more than just language. Outsourcing companies must discover ways to manage the different time zones, distance and multiple locations. [...]
Tags : communication barriers, offshore outsourcing, global sourcing, offshoring, offshore vendor
Data security is one of the main concerns of IT managers who are outsourcing to a global sourcing provider for the first time. Intellectual property is one of the most valuable assets that a company will possess and therefore extra steps should be taken to protect it. The risk of data theft can [...]
Tags : data security, IT projects, global sourcing, offshore outsourcing, offshore vendor
Many outsourcing companies have created beneficial outsourcing relationships with vendors. Unfortunately, there are the occasional projects that fail to meet deadlines or criteria set forth by the outsourcers. When a project does fail, there are usually numerous reasons and not just one underlying cause.
Lack of outsourcing strategy
The outsourcing company must take the time [...]
Tags : offshore outsourcing, global outsourcing, IT projects, offshore vendor
Wastage could be loss of time, loss of interest, loss of materials required and so on. A good solution to this can be achieved from the practical approach that 5S provides.
Lean Six Sigma practitioners have faith in it as a culture that aims at continuous improvement of the working environment and the work conditions. The [...]
Tags : five structured principles of seire, seiton, seison, seiketsu and shitsuke, six sigma training, 6
Ancillary call center processes have been perfect opportunities to implement Lean Six Sigma. However, some additional effort is needed on the main process of the call center - the call handling process.
With some software systems it is possible to bring about Lean culture and the elimination of waste.
Waste in Call Center Scenario
The agents in [...]
Tags : six sigma, call center, call center waste, call center waste six sigma,call center six sigma,6 sigma
There are times when Six Sigma proves an excellent methodology for the elimination of defects. Sometimes defects are understood from VOC or VOS. These may be relevant from the point of view of the business, but there may be some defects that may not be noticed.
For example, if there are delays within a process, [...]
Tags : lean six sigma, lean, six sigma training, lean 6 sigma, six sigma professional, six sigma,lean train
A project that is a ‘just-do-it’ type of project will not reap any benefits or show any returns on investment.
A system to develop a project pipeline is in line with the efforts for continuous improvement. A six-step process to keep the project pipeline full will enable the Master Black Belts and the Champions to [...]
Tags : six sigma, six sigma project, six sigma implementation, six sigma project selection, quality project
Six Sigma training has to be goal-based to improve performance.
Training should help the organization deal with problems such as the elimination of strategies that do not produce the expected results, improvement initiatives with no long-term gains and metrics that are meaningless.
Six Sigma Training methods
In this age of high-tech methods, various options are available [...]
Tags : lean six sigma, lean, six sigma training, lean 6 sigma, six sigma professional, six sigma,lean train
Hoshin strategic planning was used at Hewlett Packard Co. for the first time in 1976 for achieving these objectives.
What Is Hoshin Planning?
Hoshin planning comes from the original term Hoshin Kanri. It is a systematic planning methodology to define long range and key entity objectives. Without losing sight of the daily measures needed to make the [...]
Tags : hoshin planning, Hoshin Kanri, hoshin objective, systematic planning methodology, six sigma, 6 sigma
For such implementation, it becomes necessary for the project to start on the strong footing of well-thought out charter that covers all the problem areas of the organization - and an equally solid project sponsorship.
These two components are necessary to ensure the health of the project and achieve quality results.
Sponsorship Scenarios
Consider the example [...]
Tags : six sigma, six sigma project, six sigma project charters, project charters,adding value to six sigma
