Archive for the 'Communication' Category
In any conversation where you speak up on something that is upsetting you it is important that you get your facts straight and that you use them to open the conversation. This is not as easy as it might sound.
When your emotions run strongly, it is difficult to separate facts from feelings and you [...]
Tags : Make conversations safe, improve communication skills, accountability, difficult conversations
Look it up in any telephone directory but you won’t find an area code for 0845 numbers. This is because they are non-geographical. That means that they are an established prefix that can be used with any phone number and means that a flat rate is charged from wherever you may be calling from.
This is [...]
Tags : 0845 numbers,
Everybody likes something for nothing, but most business people have become spoiled by attending meetings and conferences on the company’s dime. Well, based on current economic conditions, some of your members’ companies may have precious few dimes to spare for sending their employees to meetings, even though they will be the first to admit the [...]
Tags : Conference marketing, meeting, convention, attendance, attendee, seminar
How often have you made decisions only to find out that you were missing critical information? Have you ever jumped to the wrong conclusion because you did not have all the facts? How many times have you thought you had commitment to a plan only to be told, much later, that everyone else had reservations?
Poor [...]
Tags : Creating safe communication, avoiding accusation, improving communication
There are difficult conversations in our lives; and then there are the really difficult ones! Conversations between a manager and employee about poor performance at least have the advantages that roles are clear, and that performance can be measured and recorded. Conversations become a lot more difficult, and require a lot more skill, when you [...]
Tags : Talking about relationships, difficult conversations, making conversation safe, team relationships,
We call asking for what you want in a negotiation stating a position. Positions define the issues and problem to be negotiated. Positioning sets the frame for the entire negotiation, so how you introduce your opening position will impact your desired outcome.
Your position also represents your ideal out come, and if the other side [...]
Tags : negotiation, negotiating, positioning, stating your position, what you want, positioning stage
We all negotiate - whether in the workplace, at home or in volunteer activities. We do because we all have needs and sometimes these needs conflict with the needs of others (e.g. “I need a low price and the supplier wants the highest possible price”).
For negotiation to happen, however, there must be common needs [...]
Tags : negotiation, negotiation stages, negotiating, negotiating stages, asking high, win/win
If your business includes networks of employees in different locations of close proximity, currently communicating to each other using mobile phones, you may be wise to swap them for two way radios and save yourself a bundle. In an era where half of the entire human population owns a mobile phone, it’s hard to imagine [...]
Tags : two way radio, walkie talkies
Have you ever wondered why presentations given by yourco-workers were better than yours? Did they use more sophisticated visual aids? Have more interesting topics? Or was it the way they presented the information?
The secrets to giving a persuasive presentation aren’t known only to a select group of people. You can easily improve your presentation style [...]
Tags : presentations, presentation, communication
Great public speakers are those who not only convey information, they are also those who can convey the information in an entertaining way.
Telling stories, jokes and interacting with the audience are all ways that experienced public speakers get their points across. Even if you don’t have to give too many speeches or presentations in your [...]
Tags : communication, presentations, public speaking
